Fees & Limits
Spend Card Fees (USD)
| Monthly Fee | Per Purchase | ATM withdrawal | Cash Reload | |||
| $0 | $0 | $0 in-network
$0 out-of-network |
$0 | |||
| ATM balance inquiry (in-network or out-of-network) | $0 or $0 | |||||
| Customer service (automated or live agent) | $0 or $0 per call | |||||
| Inactivity (after 12 months with no transactions) | $0 per month | |||||
| We charge two other types of fee. Here are some of them: | ||||||
| Expedited Bill Pay | $10 | |||||
| Expedited Replacement Card | $20 | |||||
| No overdraft feature. | ||||||
| Register your card for FDIC insurance eligibility and other protections. | ||||||
| For general information about prepaid accounts, visit cfpb.gov/prepaid. | ||||||
| Find details and conditions for all fees and services inside the package, or call 800-730-3194 or visit www.spend.com. | ||||||
The Spend Visa Prepaid Card is issued by Sutton Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc.
Below is a list of all fees for the Spend Visa Prepaid Card(“Card Account”). All fees assessed by us are deducted from the available balance in your Card Account. If your Card Account does not have sufficient funds available to cover a fee, the amount of such fee will be deducted from any funds subsequently loaded to your Card Account. The fees that apply to your Card Account are as follows:
FEE SCHEDULE
| All Fees | Amount | Details |
| Get Started | ||
| Card Purchase | $0.00 | Fee charged for purchase of the Spend Visa Prepaid Card. |
| Secondary Card Purchase Fee | $0.00 | Fee charged for purchase of secondary Spend Visa Prepaid Card. |
| Monthly Usage | ||
| Monthly Fee | $0.00 | Monthly fee occurs 30 days after activation |
| Add Money | ||
| Direct Deposit | $0.00 | Direct Deposit Fee from Employers & Others |
| Bank Loads | $0.00 | Loading Funds from your Bank account to your Spend Visa Prepaid Card |
| Funding from a Bank Account | $0.00 | Funding your Spend General Purpose Account from your linked Bank Account. |
| Spend Money | ||
| Bill Payment (Regular Delivery) | $0.00 | Bill pay available when you log in to your account at Spend.com or using the Spend mobile app. Regular bill pay transactions will be completed within 3 business days for electronic payments and approximately 7 days if we have to mail a check to pay your bill. |
| Bill Payment (Expedited Delivery) | $10.00 | Bill pay available when you log in to your account at Spend.com or using the Spend mobile app. Expedited bill pay transactions will be completed within 1 business day. Electronic payments only. |
| Get Cash | ||
| ATM Withdrawal-In Network | $0.00 | “In-network” refers to the Visa Plus ATM Network. Locations can be found at here |
| ATM Withdrawal-Out-of Network | $0.00 | This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa Plus ATM Network. You may also be charged a fee by the ATM operator. |
| Bank Teller Withdrawal | $0.00 | This is our fee. You may also be charged an additional fee by the Bank to conduct the withdrawal. |
| Cash Back at Point of Sale | $0.00 | This is our fee. Retailers may charge additional fees. |
| ATM Decline-In Network | $0.00 | “In-network” refers to the Visa Plus ATM Network. Locations can be found at here |
| ATM Decline-Out-of Network | $0.00 | This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa Plus ATM Network. You may also be charged a fee by the ATM operator. |
| Information | ||
| Automated & Live Agent Phone Calls | $0.00 | No fee for each customer service contact with a live agent. |
| Email and Text Message Alerts | $0.00 | Standard text messaging rates may apply. |
| Mobile Application | $0.00 | Standard data rates and service carrier fees may apply. |
| Mailed Periodic Statement Fee | $0.00 | One request per month is included at no charge. The fee will be charged for each additional request made in the same month. |
| ATM Balance Inquiry (In-Network) | $0.00 | “In-network” refers to the Visa Plus ATM Network. Locations can be found at here |
| ATM Balance Inquiry (Out-of-Network) | $0.00 | This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa Plus ATM Network. You may also be charged a fee by the ATM operator. |
| Using your card outside the U.S. | ||
| ATM Withdrawal-International | $0.00 | This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a transaction. |
| ATM Decline-International | $0.00 | This is our fee. You may also be charged a fee by the ATM operator. |
| ATM Balance Inquiry (International) | $0.00 | This is our fee. You may also be charged a fee by the ATM operator. |
| Foreign Transaction Fee | 0% | This is our fee. You may also be charged a fee by any retailers or financial institutions involved in your transaction. |
| Other | ||
| Inactivity Fee | $0.00 | This fee is charged when you do not use your account for over 60 days. |
| Replacement Card (Standard Delivery) | $0.00 | Per replacement card ordered. |
| Replacement Card (Expedited Delivery) | $20.00 | Per replacement card ordered. |
| Paper Check Fee | $0.00 | Per paper check requested. |
Register your card for FDIC insurance eligibility and other protections. Your funds for your Spend Visa Prepaid Card will be held at or transferred to Sutton Bank. Once there, your funds are insured up to the maximum amount as published by the FDIC in the event Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft feature.
Contact Spend Visa Prepaid Card by calling 1-800-730-3194, by mail at 65 Queen St Toronto, ON, M5H 2M5 Canada or visit Spend.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
Spend Card Limits (USD)
| Membership Level | Daily Limit | Monthly Limit |
|---|---|---|
 Spend Essential™
|
$500.00 – Purchases $150.00 – ATM |
$5,000.00 – Purchases $1,000.00 – ATM |
 Spend Preferred™
|
$5,000.00 – Purchases $500.00 – ATM |
$20,000.00 – Purchases $4,000.00 – ATM |
 Spend Black™
|
$10,000.00 – Purchases $1,000.00 – ATM |
$25,000.00 – Purchases $10,000.00 – ATM |
Cardholder Fees
BANK – CARD FEES
| Description | Fees |
| International foreign exchange transactions† | 3.00% |
| Overdraft Fee | $5.00 |
| Chargeback Fee | $20.00 |
| Card Order Fee | Free |
| Card Replacement Fee | $10.00 |
| ATM Fee | Free |
| Monthly Fee | Free |
| Inactivity Fee | $5.00 per month |
† The total fee will be the rate charged by the network (Visa) on the day the transaction is processed, plus the administration fee of 3.00%.
Spend Card Limits (CAD)
| Membership Level | Daily Limit | Weekly Limit | Monthly Limit |
|---|---|---|---|
|
Spend Essential™
|
$500.00 – Purchases $100.00 – ATM |
$3,500.00 – Purchases $700.00 – ATM |
$5,000.00 – Purchases $1,000.00 – ATM |
 Spend Preferred™
|
$5,000.00 – Purchases $500.00 – ATM |
$10,000.00 – Purchases $1,000.00 – ATM |
$20,000.00 – Purchases $4,000.00 – ATM |
 Spend Black™
|
$7,500.00 – Purchases $2,500.00 – ATM |
$18,750.00 – Purchases $6,250.00 – ATM |
$75,000.00 – Purchases $25,000.00 – ATM |
Cardholder Fees
BANK – CARD FEES
| Description | Fees |
| International foreign exchange transactions† | €0.57 + 1.5% |
| Monthly Fee | Free |
| Inactivity Fee | Free |
| ATM Fees | Free |
| Card Order Fee | Free |
† The total fee will be the rate charged by the network (Visa) on the day the transaction is processed, plus the administration fee of €0.57 + 1.5%. International fees only apply when the transaction performed is in any other currency other than Euros (EUR €)
Spend Card Limits (EUR)
| Membership Level | Daily Limit | Monthly Limit |
|---|---|---|
 Spend Essential™
|
€500.00 – Purchases €100.00 – ATM |
€5,000.00 – Purchases €500 – ATM |
 Spend Preferred™
|
€5,000.00 – Purchases €200.00 – ATM |
€10,000.00 – Purchases €1,000.00 – ATM |
 Spend Black™
|
€8,000.00 – Purchases €320 – ATM |
€30,000.00 – Purchases €2,000.00 – ATM |
SPEND VISA PLATINUM TRAVEL CARDHOLDER FEES
BANK – CARD FEES
| Description | Fees |
| International foreign exchange transactions† | 0% |
| Monthly Fee | Free |
| Inactivity Fee | Free |
| ATM Fees | Free |
| Card Order Fee | Free |
SPEND CARD LIMITS (SGD)
| Membership Level | Daily Limit | Monthly Limit |
|---|---|---|
|
Spend Essential™
|
$500.00 – Purchases $100.00 – ATM |
$5,000.00 – Purchases $500 – ATM |
|
Spend Preferred™
|
$5,000.00 – Purchases $500.00 – ATM |
$20,000.00 – Purchases $1,000.00 – ATM |
|
Spend Black™
|
$10,000.00 – Purchases $1,000 – ATM |
$25,000.00 – Purchases $5,000.00 – ATM |
Deposits made into the Spend Wallet are free with the exception of wire transfers. Wire transfers retain a fee of $35.00 USD.
Spend Wallet Fiat Withdraw Fees
| Symbol | Fiat Name | Minimum Withdrawal | Withdrawal Fee |
|---|---|---|---|
 USD |
US Dollar | $10.00 | 0% |
 CAD |
Canadian Dollar | $10.00 | 0.2% |
 EUR |
Euro | €10.00 | 0.2% |
Spend Wallet Crypto Withdraw Fees
| Symbol | Coin/Token Name | Minimum Withdrawal | Withdrawal Fee |
|---|---|---|---|
 SPND |
Spendcoin | 1 | 0.3 SPND |
 BTC |
Bitcoin | 0.002 | 0.0005 BTC |
 BCH |
Bitcoin Cash | 0.002 | 0.001 BCH |
 ETH |
Ethereum | 0.02 | 0.01 ETH |
 LTC |
Litecoin | 0.002 | 0.01 LTC |
 ETC |
Ethereum Classic | 0.02 | 0.01 LTC |
  TRX |
TRX | 10 | 1 TRX |
 EOS |
EOS | 0.2 | 0.1 EOS |
 ZEC |
Zcash | 0.01 | 0.005 ZEC |
 DASH |
Dash | 0.004 | 0.002 DASH |
 ADA |
Cardano | 4 | 1 ADA |
 XRP |
Ripple | 22 | 0.25 XRP |
 XLM |
Stellar Lumens | 21 | 0.01 XLM |
 BNB |
Binance Coin | 0.5 | 0.13 BNB |
 POLY |
Polymath | 15 | 7 POLY |
Spend Wallet Tier 0 Limits
| Type | Deposit | Daily Withdrawal | Monthly Withdrawal |
|---|---|---|---|
|
Cryptocurrency
|
$0.00 | $0.00 | $0.00 |
|
Fiat
|
$0.00 | $0.00 | $0.00 |
Spend Wallet Tier 1 Limits
| Type | Deposit | Daily Withdrawal | Monthly Withdrawal |
|---|---|---|---|
|
Cryptocurrency
|
No Limit | $5,000.00 | $50,000.00 |
|
Fiat
|
$0.00 | $0.00 | $0.00 |
Spend Wallet Tier 2 Limits
| Type | Deposit | Daily Withdrawal | Monthly Withdrawal |
|---|---|---|---|
|
Cryptocurrency
|
No Limit | $10,000.00 | $300,000.00 |
|
Fiat
|
No Limit | $10,000.00 | $300,000.00 |
Spend Wallet Tier 3 Limits
| Type | Deposit | Daily Withdrawal | Monthly Withdrawal |
|---|---|---|---|
|
Cryptocurrency
|
No Limit | $20,000.00 | $600,000.00 |
|
Fiat
|
No Limit | $50,000.00 | $1,500,000.00 |
SPEND – MEMBERSHIP LEVEL FEES*
Effective: October 7, 2019
Membership fees are only paid once for a lifetime benefit per card. All fees shown are in USD.
| Description | Fees |
| Spend Wallet™ | Free |
| Spend Essential™ | $25.00 Membership Fee |
| Spend Preferred™ | $25.00 Membership Fee
25,000 SPND |
| Spend Black™ | $50.00 Membership Fee
250,000 SPND |
| Spend Black™ Metal Upgrade Fee | $250.00 |
| Spend Black™ Metal Replacement Surcharge Fee | $100.00 |
| Spend Virtual to Physical Card fee | $25.00 |
* These fees are not charged by the issuing banks and are provided herein for information purposes only. These fees remain at all times subject to the terms and conditions of any agreements between you and SPEND.
** After 6 months from your original Lock Date your SPND lock will be released and you are able to unlock them. If you choose to keep them locked in the Spend Wallet you will enjoy enhanced rewards as mentioned below.
MEMBER REFERRAL REWARDS
All Membership Referral Rewards are paid in Spendcoins (SPND) based on USD value equivalent. All registered Spend Essential users may distribute invitations to anyone of their choice, where they will receive $10 and their referral receives $10 dollars. Spend Essential Members can earn up to $2,500 through Referral Rewards. Spend Preferred and Spend Black Members have access to our Enhanced Referral Rewards program, where they may distribute invitations to anyone of their choice. Each reward is valued at $50 for Spend Preferred Members and $100 for Spend Black Members. Spend Preferred Members can earn up to $5,000 through Enhanced Referral Rewards. Spend Black Members can earn up to $10,000 through Enhanced Referral Rewards. All Member Referral Rewards are typically paid within 30 days to both the user and the referral upon Spend App sign-up, KYC verification, card order and activation.
SPEND CARD REWARDS
All Membership Card Rewards are paid in Spendcoins (SPND) based on USD value equivalent. Rewards are paid to the users wallet.
| Description | Reward (No Lock) | Enhanced Reward (Lock) |
| Spend Essential™ | 0.2% | 0.2% |
| Spend Preferred™ | 1% | 2% |
| Spend Black™ | 2% | 6% |
1%
Transparent Conversion Fees
Spend charges a flat 1% competitive conversion fee on all cryptocurrency to/from fiat conversions.
Guaranteed Instant Conversion Rate
Spend guarantees the cryptocurrency to fiat exchange rates at the point of sale and point of purchase, so our users are protected from cryptocurrency price fluctuations.