Spend Cash Account Fees & Limits

Monthly Fee Per Purchase ATM withdrawal Cash Reload
$0 $0 $0 in-network

$0 out-of-network

$0
ATM balance inquiry (in-network or out-of-network) $0 or $0
Customer service (automated or live agent) $0 or $0 per call
Inactivity (after 12 months with no transactions) $0 per month
We charge two other types of fee. Here are some of them:
Expedited Bill Pay $10
Expedited Replacement Card $20
No overdraft/credit feature.
Register your card for FDIC insurance eligibility and other protections.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services inside the package, or call 800-730-3194 or visit www.spend.com.

The Spend Visa Prepaid Card is issued by Sutton Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc.

FEE SCHEDULE

Below is a list of all fees for the Spend Visa Prepaid Card(“Card Account”). All fees assessed by us are deducted from the available balance in your Card Account.  If your Card Account does not have sufficient funds available to cover a fee, the amount of such fee will be deducted from any funds subsequently loaded to your Card Account.  The fees that apply to your Card Account are as follows:

 

All Fees Amount Details
Get Started    
Card Purchase $0.00 Fee charged for purchase of the Spend Visa Prepaid Card.
Secondary Card Purchase Fee $0.00 Fee charged for purchase of secondary Spend Visa Prepaid Card.
Monthly Usage
Monthly Fee $0.00 Monthly fee occurs 30 days after activation
Add Money    
Direct Deposit $0.00  Direct Deposit Fee from Employers & Others
Bank Loads $0.00  Loading Funds from your Bank account to your Spend Visa Prepaid Card
Funding from a Bank Account $0.00  Funding your Spend General Purpose Account from your linked Bank Account.
Spend Money    
Bill Payment (Regular Delivery) $0.00 Bill pay available when you log in to your account at Spend.com or using the Spend mobile app. Regular bill pay transactions will be completed within 3 business days for electronic payments and approximately 7 days if we have to mail a check to pay your bill.
Bill Payment (Expedited Delivery) $10.00 Bill pay available when you log in to your account at Spend.com or using the Spend mobile app.  Expedited bill pay transactions will be completed within 1 business day.  Electronic payments only.
Get Cash
ATM Withdrawal-In Network $0.00 “In-network” refers to the Visa Plus ATM Network. Locations can be found at here
ATM Withdrawal-Out-of Network $0.00 This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa Plus ATM Network. You may also be charged a fee by the ATM operator.
Bank Teller Withdrawal $0.00 This is our fee.  You may also be charged an additional fee by the Bank
to conduct the withdrawal.
Cash Back at Point of Sale $0.00 This is our fee.  Retailers may charge additional fees.
ATM Decline-In Network $0.00 “In-network” refers to the Visa Plus ATM Network. Locations can be found at here
ATM Decline-Out-of Network $0.00 This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa Plus ATM Network. You may also be charged a fee by the ATM operator.
Information
Automated & Live Agent Phone Calls $0.00 No fee for each customer service contact with a live agent.
Email and Text Message Alerts $0.00 Standard text messaging rates may apply.
Mobile Application $0.00 Standard data rates and service carrier fees may apply.
Mailed Periodic Statement Fee $0.00 One request per month is included at no charge.  The fee will be charged for each additional request made in the same month.
ATM Balance Inquiry (In-Network) $0.00 “In-network” refers to the Visa Plus ATM Network. Locations can be found at here
ATM Balance Inquiry (Out-of-Network) $0.00 This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa Plus ATM Network. You may also be charged a fee by the ATM operator.
Using your card outside the U.S.
ATM Withdrawal-International $0.00 This is our fee. You may also be charged a fee by the ATM operator, even if you do not complete a transaction.
ATM Decline-International $0.00 This is our fee. You may also be charged a fee by the ATM operator.
ATM Balance Inquiry (International) $0.00 This is our fee. You may also be charged a fee by the ATM operator.
Foreign Transaction Fee 0% This is our fee. You may also be charged a fee by any retailers or financial institutions involved in your transaction.
Other    
Inactivity Fee $0.00 This fee is charged when you do not use your account for over 60 days.
Replacement Card (Standard Delivery) $0.00 Per replacement card ordered.
Replacement Card (Expedited Delivery) $20.00 Per replacement card ordered.
Paper Check Fee $0.00 Per paper check requested.

 

Register your card for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to Bank. Once there, your funds are insured up to the maximum amount as published by the FDIC in the event Bank fails, if specific deposit insurance requirements are met and your card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.

 

No overdraft/credit feature.

 

Contact Spend Visa Prepaid Card by calling 1-800-730-3194, by mail at 65 Queen St Toronto, ON, M5H 2M5 Canada or visit Spend.com.

 

For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.

Spend Cash Visa Card Tier 2 & 3 Limits (Amounts Shown in USD)

 

Card Type Daily Limit Monthly Limit
Spend Visa Prepaid Card
$7,000 – Purchases
$1,000.00 – ATM
$50 – POS Cash Back
$25,000.00 – Purchases
$1,000.00 – ATM

MEMBERSHIP REWARDS AGREEMENT

Effective April 24, 2019

 

between

 

Spend and the User

 

These Terms and Conditions govern the Spend Rewards Back Program. The Program is offered and administered by Spend. Your Spend Rewards Program for your Spend Visa Prepaid Card (“Account”) is automatically enrolled in the Program and is subject to these Terms and Conditions unless and until we notify you otherwise. Use of your Account constitutes your acceptance of these Terms and Conditions. The Program Terms and Conditions are separate from the terms of your Card Holder Agreement and other Agreements for using Spend services. It is your responsibility to review the Terms and Conditions to be aware of any changes. For purposes of these Terms and Conditions, the pronouns “you,” “your,” “I,” and “my” are intended to mean any Cardholder, including a joint Cardholder. The pronouns “we,” “us,” and “our” mean Spend.

By clicking “I agree to the Spend Terms of Use” or by activating or using your Spend Card, you acknowledge that you have (i) received and read the entire agreement set out below, (ii) accepted the terms and conditions set out below, and (iii) agreed to the membership fees set out below. Spend will be deemed that you have agreed to this Membership Agreement if it issues a Spend Card to you and that card is activated for use by you. (iv) Spend has the right to modify any of the member terms at anytime without written or electronic notice. (v) You agree that these terms adhere to the same clause of arbitration in the general Terms of Use of all Spend services. (vi) Spend has the final rights to this program and can modify or terminate it without notice.

 

1. Membership Rewards

With the Spend Cash Rewards Program (“Program”) you earn 0.3% rewards back on each Qualifying Purchase you make with your Account during the Program Cycle. Program Cycle runs daily. Accrual of Rewards Back will begin on the date you open your Account. There is no limit to the amount of Rewards Back you can earn. Example: If you make $1,000 in Qualifying Purchases during the Program Cycle, you will earn $3.00 in rewards back.

2. What are Qualifying Purchases?

“Qualifying Purchases” are purchases that post to your Account, less credits, returns, or other adjustments that are not payments. Qualifying Purchases can be made anywhere; there are no specific purchase categories associated with this Program. From time to time, we may offer special promotions featuring a Rewards Back bonus. Details on how to earn the bonus and any limitations that apply will accompany the offer. Qualifying Purchases do not include balance transfers, cash advances, convenience checks, purchases of cash equivalents of any kind (i.e. money orders, ATM cash disbursements, gaming transactions, etc.), tax payments, finance charges, fees, credit insurance, credit protection or debt cancellation charges, or unauthorized/fraudulent transactions

3. How Do I Know How Much I Have Earned?

Your Rewards Back balance will be available on your monthly billing statement and available in your Spend USD Wallet on the Spend App.

4. When and How Will I Receive My Rewards Back? Rewards Back will be automatically awarded instantly and added to your Spend USD account.

Other Terms and Conditions

1. Rewards Back is non-negotiable and cannot be redeemed for any benefit except those designated by us. Rewards Back is not property of any Cardholder or other person, and may not be brokered, bartered, attached, pledged, gifted, sold, or unless specifically authorized by us, transferred to anyone else under any circumstances, including, but not limited to: disability, death or in connection with any domestic relations dispute and/or legal proceeding. We shall have no liability for disagreements between Cardholders regarding Rewards Back.

2. Once Rewards Back has been awarded and the value of any transaction(s) forming part of any or all of the Rewards Back is either refunded or credited, or otherwise rescinded, we may, at our discretion, withhold subsequent Rewards Back or collect any amount(s) you owe, in any appropriate manner, including, but not limited to, the posting of an equivalent dollar debit in the form of a cash advance transaction to your Account.

3. Discrepancies about Rewards Back earnings are not treated as credit card billing disputes. Our decisions regarding Rewards Back discrepancies shall be final. Unless specifically authorized by us, Rewards Back may not be combined with other discounts, special rates, promotions or other reward programs offered by us. Unless specifically authorized by us, Rewards Back cannot be transferred between any card accounts issued by us. Rewards Back may not be combined with any other entity, including airline frequent flier, hotel frequent guest or other travel related or membership reward charge or credit card programs, whether in the U.S. or abroad.

4. We reserve the right to disqualify anyone from participation in the Program, refuse to redeem Rewards Back, and close your Account if, in our sole judgment, you or any other person(s) using the Account, have violated any of the Program Terms and Conditions, including but not limited to acts of fraud or other abuse. You are responsible for all transactions and other activities resulting from the use of your Account. You must immediately notify us of any actual or suspected unauthorized use of your Account.

5. We may, at any time, for any reason (a) modify, delete or terminate the Program, Program Terms and Conditions, benefits or features, in whole or in part; (b) discontinue or replace any method of redemption for Rewards Back with a similar one of lesser, equal or greater value; or (c) terminate a Cardholder’s participation in the Program. Changes may affect outstanding transactions andRewards Back, and may include, but are not limited to, the earnings rate forRewards Back, the definition of Qualifying Purchase, and the Program Cycle. Any of the foregoing actions may be taken without prior notice even if such actions affect the value ofRewards Back already earned. The Program is not scheduled to end on a predetermined date.

6. We are not responsible for delayed or lost correspondence sent by U.S. mail or any other form of delivery, including email. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, theft, destruction or unauthorized access to, or alteration ofRewards Back accrued and redeemed or other Program activities.

7. You agree to release Spend, its issuing bank, and processors  from all liability for loss, claim, expense or damages sustained by you, in connection with the receipt, ownership or use of any Rewards Back. The foregoing shall not be liable for consequential damages, and the sole extent of liability, if at all, shall not exceed the actual value of the Rewards Back. We are not responsible for typographical errors and/or omissions in any Program document.

8. You are responsible for determining any tax liability arising from participation in the Program. Consult your tax advisor concerning tax consequences.

9. The Program is governed by the laws of the State of Delaware and is void where prohibited

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